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Privacy Policy

At SSMI, we are committed to protecting the privacy and personal data of our clients, partners, suppliers, and website visitors. As a company built on principles of transparency, accountability, and trust, we take data protection seriously and ensure that all personal information is handled securely and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy outlines how we collect, use, store, and protect your personal data.

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1. Who We Are

SSMI is a Switzerland-rooted company with international reach. We support industrial organisations in the safe, efficient, and sustainable decommissioning and repurposing of machinery, production lines, and entire factories. In doing so, we are dedicated to a secure and trustworthy handling of all data related to our business relationships and website usage.

2. What Personal Data We Collect

We may collect the following categories of personal data:
  • Name, email address, phone number, and job title
  • Company information
  • Communication preferences
  • Data submitted via contact forms or project intake forms
  • IP address, browser type, and user behaviour on our website (via cookies or analytics tools)

We do not collect sensitive personal data unless explicitly provided and necessary for contractual reasons.

3. How We Use Your Data

We use your data for the following purposes:

  • Responding to enquiries or project requests
  • Providing quotations and follow-up communication
  • Executing contracts and delivering services
  • Sending service-related or relevant industry updates
  • Improving our website and user experience
  • Complying with legal obligations

We only use your personal data for legitimate business interests or where we have obtained your explicit consent.

4. Legal Basis for Processing

SSMI processes your personal data on the basis of:

  • Contractual necessity
  • Legitimate interest (e.g. communication with clients)
  • Compliance with legal obligations
  • Consent (for email newsletters or non-essential cookies)

You have the right to withdraw your consent at any time.

5. Data Sharing and Third Parties

We do not sell your personal data. We may share it only with:

  • Internal SSMI staff involved in your project
  • Trusted third-party service providers for website hosting, email systems, or CRM tools
  • Authorities if legally required to do so

All third-party providers are contractually bound to protect your data and comply with GDPR or equivalent standards.

5.1 Use of HubSpot

We use HubSpot, a CRM and marketing automation platform, to manage our website forms, contact database, and communications. When you submit a form, subscribe to updates, or interact with our website, your data may be stored and processed via HubSpot's systems. HubSpot is fully GDPR-compliant and stores data in secure, certified data centres. For more information, please refer to HubSpot’s Privacy Policy.

6. International Data Transfers

Where necessary, personal data may be transferred outside the European Economic Area (EEA). In such cases, we ensure adequate safeguards are in place, such as standard contractual clauses approved by the European Commission.

7. Data Retention

We retain your personal data only as long as needed to:

  • Fulfil contractual or legal obligations
  • Maintain client relationships
  • Resolve disputes
  • Enforce our agreements

Data no longer required is securely deleted or anonymised.

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Data portability (receive a copy in structured format)
  • Lodge a complaint with a supervisory authority

To exercise your rights, please contact us at info@ssmi-ag.com

9. Security of Your Data

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include access controls, encryption, firewalls, and staff training.

10. Cookies and Tracking Technologies

We may use trusted third-party services (such as Google Analytics or LinkedIn Insights) to collect aggregated data about site usage and effectiveness. These third parties may place their own cookies on your device. You can read more about how they use data on their respective websites.

Cookies are small text files that are placed on your device when you visit a website. They are widely used to ensure websites function properly, improve user experience, remember your preferences, and provide insights into how the site is being used. You can manage your cookie preferences through your browser settings or our cookie consent banner.

10.1 HubSpot Cookies

Our website uses HubSpot cookies to help us understand how visitors engage with our content, manage form submissions, and optimise user experience. These cookies may track:

  • Pages visited and duration

  • Form interactions

  • Traffic source (e.g. from an email or ad)

  • Device and location information (IP address, browser, OS)

These cookies are only placed if you give consent (except for strictly necessary ones related to form functionality). Learn more about these cookies here: HubSpot Cookies Overview

11. Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our operations or legal requirements. The latest version will always be available on our website with the date of the last update clearly stated.

12. Contact Us

If you have any questions about this policy or how we handle your data, please reach out to us via:

Email: info@ssmi-ag.com
Postal address: Hauptstrasse 39, 9053 Teufen AR, Switzerland
Phone: +41 (0)762 159 495